Shipping

  

Amount Spent
Standard Delivery
Express Delivery
$0.01-45.00
$6.50
$11.00
$45.01-100
Free*
$4.50
>$100
Free
Free

 

*Free standard shipping for purchases over $45.

 

CHRISTMAS DELIVERY CUT-OFF DATES

 

Christmas standard delivery cut off dates by state:

QLD: 18/12/2024

NSW: 18/12/2024

ACT: 18/12/2024

VIC: 18/12/2024

SA: 17/12/2024

WA: 15/12/2024

TAS: 16/12/2024

NT: 11/12/2024

 

Christmas express delivery cut off dates by state:

QLD: 21/12/2024

NSW: 21/12/2024

ACT: 21/12/2024

VIC: 21/12/2024

SA: 21/12/2024

WA: 18/12/2024

TAS: 18/12/2024

NT: 18/12/2024

  

 

FAQs 

 

How do I know when my order is processed and shipped? 

Once your order is processed, you will receive an email with your tracking number. 

Please note that delivery times will vary due to:

- depending on where you live

- delays during holiday periods or extreme weather events

- COVID-19

 

How can I track my online order? 

We deliver using Australia Post. To find out where your parcel is, go to the website www.auspost.com.au/track and enter your tracking code. 

 

How will I know when my order has been shipped?

As soon as your order is shipped you'll receive an email to notify you that it's on its way. It will include your unique parcel tracking number.

Holika Holika Australia is not responsible for unclaimed parcels or parcels that have had incorrect addresses submitted during the order. Holika Holika Australia is also not responsible where if a parcel has been lost or stolen unless this occurred during transit. We provide tracking numbers and the status 'Delivered' will signify that the order has been successfully received.

You can give authority to leave for your orders so that a signature will not be required at the time of delivery. Please note though that If you have given authority to leave then Holika Holika Australia will not be responsible for lost or undelivered parcels for your order if the tracking has been scanned as 'delivered'. If Safe Drop or a redirection was requested for a parcel then Holika Holika Australia will not be responsible for lost or undelivered parcels in these cases.